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Straight answers about getting found online.

Local business owners ask me the same good questions every week. How does Google Maps decide who shows up? Does ChatGPT know my business? What should I actually do first? The answers are here, in plain English, for you to use whether or not we ever work together.

The guide · Updated October 2026

How local businesses get found in Google and AI answers in 2026

How Maps, AI Overviews, ChatGPT and Gemini choose which businesses to name, what really matters for reviews, your Google Business Profile, schema, FAQs and mentions, and what to do this week. Every claim is sourced.

Read the guide
  • How Maps and AI pick businesses
  • Reviews
  • Google Business Profile
  • Schema
  • FAQs on your site
  • Mentions across the web
  • What to do this week
  • What to hire for